Frequently Asked Questions
~ What styles of lamps do you have?
I have Hand-Painted decorative lamps, Glowing Memories photo lamps, and Illuminated Poem lamps. A unique line of Wedding Event Rentals is also available.
~ How much do the lamps cost?
The cost varies depending on the size and style of your lamp. Please visit the Order Information page for pricing information.
Note: PST is applicable on all orders.
~ Do you have a store? How do I order?
No, I do not have a store. Creative Lamps by Mandy is a home-based business.
Please visit the Order Information page on how to place your lamp order.
~ What sizes are the lamps? What type of glass are your lamps made with?
At this time there is only the one size available for purchase. (8"x 8")
All block lamps are created from Pittsburgh Corning Glass Blocks.
~ What materials are included with a lamp?
Each order includes the decorated glass block, a 6’ socket cord with an On/Off switch, and a C7 clear light bulb. Instructions for the care of your lamp are also included.
~ Do you require a deposit? What types of payment do you accept?
Yes, a 50% deposit is required when placing a lamp order. I accept payment via an online E-Transfer or a mailed Money Order. Once your deposit is received, I begin creating your lamp. When your lamp is finished, photos of the finished product are sent for your approval. If you are happy with the product, the remaining balance is to be received upon completion of your order. If the remaining balance is not received within 30 days after completion, late fees will apply.
~ I live in Saskatoon or am in the Saskatoon area, do you deliver? How do I pick-up my order?
No, I do not deliver, but I will have a pick up location with designated days/times for pick up starting September (2016). Please contact Mandy to arrange pick up.
~ I do not live near Saskatoon, do you SHIP orders?
Absolutely! I ship anywhere in Canada and can ship internationally as well. Lamps are shipped Expedited Post via Canada Post and shipping charges apply. The shipping fees are determined at the post office AFTER your lamp order is packaged. (Fees are based on weight, size & destination).
Note: There is also a small $3.00 shipping "supply" fee.
Please contact Mandy for additional details.
~ How do I clean my Creative Lamp?
Dust or wipe lightly with a dry cloth. The surface is quite delicate and must be handled carefully. Please visit the Lamp Care page for additional tips for the care of your lamp or the provided care sheet with your lamp order.
~ Can these lamps be used outdoors?
Lamps are intended for indoor use only.
~ Do you have an additional question(s)?